Privacy policy

Effective Date: 10.02.2026

Elleviva (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our online store.

1. Information We Collect

We may collect the following personal information:

  • Name, email address, billing and shipping address

  • Payment information (processed securely by third-party providers)

  • Order history and communication with our support team

  • Information collected automatically through cookies and website analytics

2. How We Use Your Information

Your personal data is used for:

  • Processing and delivering your orders

  • Communicating with you regarding your purchases or inquiries

  • Improving our website and shopping experience

  • Complying with legal obligations, such as tax and accounting requirements

3. Sharing Your Information

We do not sell your personal information. Your data may be shared with:

  • Payment service providers (e.g., PayPal, Revolut) for order processing

  • Shipping carriers for delivery purposes

  • Legal authorities if required by law

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and track website usage. You can manage or disable cookies in your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or deletion.

6. Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data

  • Object to or restrict processing of your data

  • Receive your data in a portable format

To exercise these rights, contact us at elleviva83@gmail.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.